Facilitator Eileen Seah​​

Type  Onsite Course

Duration  2 days

Date 12 - 13 Oct 2017

Time 9AM - 5PM

Place Suntec Convention, Meetings and Offices

​Price S$ 1580 (Inclusive of 2 hours of 1-to-1 coaching after the workshop)


In 1992, Bob Kaplan and David Norton first introduced the idea of a Balanced Scorecard and many companies did well to gain insights on their business from product to processes. 

However, little is done to explore the optimization of human capital.

Come learn simple predictive analytical techniques that can be applied immediately for any non-analytical HR or Line Managers        
Workshop Objectives

At the end of the workshop, you will:

  • Align the people strategy with the business strategy
  • Identify the key attributes that drive the people strategy
  • Construct a predictive modelling framework
  • Design a balanced survey to collect a minimum data set for analysis
  • Adopt a 4-step process to isolate predictive attributes
  • Avoid common mistakes in decision making
Workshop Outline
Day 1

  • Evolution of HR
  • Linking HR to Strategy Map
  • Costs of HR intervention
  • Benefits of HR intervention
  • History of Business Intelligence
  • Understanding key terminologies
  • Identifying key metrics to support business decisions on Human Capital
  • Deciding what to measure
  • Principles of good measurement
  • Ethics of Measurement
Day 2

  • Construct the HR scorecard
  • Identify data sources
  • Design post review actions
  • Assess impact of actions
  • Introduction to Statistics
  • Case Exercises
  • Mitigate biases in decision making
  • Build a collaborative culture for success
  • Preparing the organisation for Change
This workshop is highly relevant to:
  • Finance leads who are involved in resource planning
  • HR practitioners who are leading organisational effectiveness projects
  • Business leaders who have a mandate for leading the people strategy
  • Line managers seeking for evidence to plan for people programs based on employee engagement survey scores.
  • Professionals involved in employee engagement survey programs aspiring to transition into HR or talent management roles.


About the Facilitator​​

  • Eileen is an Executive Coach, Organisational Psychologist, Certified Assessor and facilitator with a unique mix of business and human resource skills gained from working at both public and private organisations. 

  • She has received endorsements and awards for leading innovative efforts across the enterprise with a track record of growing referral business through word-of-mouth.  Recognised as an advocate of positive psychology

  • Her top ranking coaching topics include executive presence, leadership transition, new manager on-boarding, coaching for performance, career navigation, creating followership, cross team mentoring & collaboration. 

  • She is also an adjunct lecturer with the Kingston University of London on topics ranging from organisational learning, development to Coaching and Mentoring and is recognised as an Advanced Trainer and Assessor with the Singapore Workforce Skills Qualification organisation.

  • On this topic, she has successfully trained several hiring managers, HR professionals and recruiters with local, regional and global remits


Customers Feedback
Ms Eileen’s class is very lively.  A great communicator and dare to share about failures.  Personal sharing is very powerful to meet the class objectives”,
“Very good and effective trainer.  She was able to bring good examples that we could relate,”